Terms & Conditions

Terms & Conditions

Welcome to Auto Collector Car Transport Service. By accessing our website or using our vehicle transportation services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By requesting a quote, booking transportation services, accessing our website, or communicating with our company, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

Auto Collector Car Transport Service provides vehicle transportation services, including but not limited to:

  • Door-to-Door Auto Transport
  • Enclosed Auto Transport
  • Open Auto Transport
  • State-to-State Car Shipping
  • Collector & Classic Car Transport

All transportation services are subject to carrier availability, weather conditions, road conditions, and other factors beyond our control.

3. Quotes & Pricing

All quotes provided are estimates based on the information supplied by the customer.

Pricing may vary due to:

  • Vehicle size and weight
  • Pickup and delivery locations
  • Transport type selected
  • Seasonal demand
  • Fuel costs
  • Changes to shipment details

Any changes to the original booking information may result in revised pricing.

4. Vehicle Condition

Customers are responsible for providing accurate information regarding the condition of their vehicle.

Before transportation:

  • Vehicles should be in safe operating condition unless otherwise disclosed.
  • Existing damage should be documented before pickup.
  • Customers should remove all personal belongings from the vehicle.
  • Vehicles should contain no more than one-quarter tank of fuel.

Auto Collector Car Transport Service is not responsible for pre-existing damage, mechanical failures, or issues resulting from undisclosed vehicle conditions.

5. Pickup & Delivery

Pickup and delivery dates are estimated and cannot be guaranteed.

Delays may occur due to:

  • Traffic conditions
  • Weather events
  • Mechanical breakdowns
  • Carrier scheduling
  • Road closures
  • Other unforeseen circumstances

Customers agree that transportation timelines are estimates and not guaranteed delivery dates.

6. Customer Responsibilities

Customers agree to:

  • Provide accurate vehicle information.
  • Be available at pickup and delivery locations or designate an authorized representative.
  • Inspect the vehicle at pickup and delivery.
  • Sign required transport documentation.
  • Notify us of any special transport requirements.

Failure to meet these responsibilities may result in delays or additional fees.

7. Insurance Coverage

All vehicles transported by our contracted carriers are covered by carrier insurance during transit.

Customers are encouraged to:

  • Verify their personal insurance coverage.
  • Inspect vehicles before and after transport.
  • Report any transport-related damage immediately upon delivery.

Any damage claims must be submitted directly according to carrier claim procedures and timelines.

8. Personal Belongings

Customers are advised not to leave personal items inside transported vehicles.

Auto Collector Car Transport Service is not responsible for:

  • Lost items
  • Stolen property
  • Damaged personal belongings
  • Items left inside the vehicle during transport

Additional weight from personal items may result in additional charges or shipment delays.

9. Cancellation Policy

Customers may cancel transportation services before carrier assignment without penalty unless otherwise stated.

Once a carrier has been assigned or dispatched, cancellation fees may apply based on the circumstances of the shipment.

Customers should contact our team directly for cancellation requests and applicable fees.

10. Limitation of Liability

Auto Collector Car Transport Service shall not be liable for:

  • Delays caused by weather or road conditions
  • Acts of God
  • Mechanical failures
  • Traffic accidents
  • Vehicle depreciation
  • Loss of income or business
  • Personal property left inside vehicles
  • Events beyond our reasonable control

Our liability is limited to the extent permitted by applicable law.

11. Website Use

By using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Attempt unauthorized access to our systems.
  • Use our content for unlawful purposes.
  • Interfere with website functionality.

We reserve the right to restrict access to users who violate these terms.

12. Intellectual Property

All website content, including text, graphics, logos, images, and design elements, is the property of Auto Collector Car Transport Service unless otherwise stated.

Unauthorized reproduction, distribution, or use of website content is prohibited without written permission.


13. Privacy

Any personal information collected through our website or services is handled according to our Privacy Policy.

By using our website and services, you consent to the collection and use of information as described in our Privacy Policy.

14. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.

Users access third-party websites at their own risk.

15. Modifications to Terms

Auto Collector Car Transport Service reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon posting to this page.

We encourage users to review this page periodically for updates.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

Any disputes arising from the use of our services shall be resolved in the appropriate courts located within California.